TERMS AND CONDITIONS

INTRODUCTION


DEFINITIONS


SCOPE OF SERVICES AND RESPONSIBILITIES OF CLINIC EGO

Clinic Ego provides high-standard dental health services to its patients. The clinic ensures patients complete their treatment process confidently by providing necessary information, guidance, and support. Responsibilities include but are not limited to:

Information and Advice:

– Details of dental treatment plans.
– Pricing information regarding treatments.
– Personalized treatment plans based on X-rays and dental analyses.
– Information on travel and accommodation (for international patients, upon request).
– Details of treatment dates and procedures.

Treatment Guarantee and Responsibility:

– Clinic Ego guarantees the highest quality in all treatment processes performed by its expert dentists.
– The clinic offers satisfaction guarantees for the outcomes of dental treatments. However, results may vary depending on the individual patient’s condition.
– Clinic Ego is not responsible for any adverse outcomes resulting from incorrect information provided by the patient or failure to follow instructions.

Treatment Plans:

– Treatment plans are prepared based on information provided by the patient (e.g., photos, X-rays).
– Treatment plans may be adjusted following detailed examinations conducted at the clinic.

Third-Party Services:

– Clinic Ego may assist with organizing travel and accommodation for international patients upon request. However, the clinic is not responsible for issues arising from services provided by third parties.

Force Majeure:

– Clinic Ego cannot be held responsible for indirect expenses caused by force majeure events such as natural disasters or flight delays.

Patient Confidentiality:

– All information regarding the patient’s treatment process is kept confidential and only shared with the patient’s consent.


PATIENT RESPONSIBILITIES

Patients must:

– Carefully review all provided information and clarify any uncertainties with Clinic Ego before treatment.
– Provide accurate and complete medical information requested by the clinic.
– Fulfill all requirements related to travel arrangements (e.g., passports, visas) for international patients.

Failure to comply with these responsibilities may result in service disruptions, and Clinic Ego cannot be held accountable in such cases.


MEDICAL HISTORY AND RECORDS

Patients are required to provide accurate dental and medical records necessary for treatment.

Clinic Ego is not responsible for adverse outcomes if incomplete or incorrect information is provided.

All patient records are kept confidential and shared only with the patient’s permission.


PAYMENT

– Payment details and covered expenses are provided to the patient along with the treatment plan.
– Additional charges may apply for unplanned procedures or extended hospitalization.
– A deposit is required to confirm the booking, and the remaining balance must be paid before treatment completion.


CANCELLATIONS

– Patients can cancel their treatment in writing.
– Refunds and deductions depend on the cancellation timeline.
– Deposits are non-refundable and retained as reservation fees.


DATA PROTECTION AND PRIVACY

Clinic Ego protects patient data in accordance with Turkish and international laws and uses it solely for treatment purposes.


APPLICABLE LAW AND JURISDICTION

This agreement is governed by Turkish law and subject to the exclusive jurisdiction of Turkish courts.


ENFORCEMENT
Patients engaging with Clinic Ego confirm that they have read, understood, and accepted these terms.

For more information, please visit our website.

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