Clinic Ego Sağlık Turizmi A.Ş. (“Our company,” “we,” or “Clinic Ego”) values your privacy and is committed to protecting your personal data. We conduct all activities in compliance with applicable data protection regulations, including the EU General Data Protection Regulation (“GDPR”) and related laws.
This Privacy Policy outlines how we collect, use, and disclose your personal data to provide you with the highest quality of service.
PERSONAL DATA WE COLLECT
We collect and process the following personal data:
- Identity Information: Name, surname, signature, nationality, photograph, date and place of birth, passport or other identification details.
- Contact Information: Phone number, residential address, work address, and email address.
- Financial and Payment Information: IBAN number, bank account details, payment amounts, and other necessary financial data.
- Professional Information: Current employer, educational background, affiliations, job title, and profession or specialty.
We kindly request that you refrain from sharing sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs, genetic or biometric data, sexual orientation, etc.) unless specifically requested.
COLLECTION METHODS
Your personal data is collected through the following methods:
- Directly from you via email, telephone, SMS, fax, post, courier services, or electronic/printed forms.
USE OF YOUR PERSONAL DATA
We use your personal data to:
- Facilitate the purchase of products or services.
- Plan, audit, and manage business operations.
- Fulfill contractual obligations with suppliers, business partners, and other third parties.
- Execute financial and accounting tasks.
- Maintain accurate records.
- Comply with legal obligations, including requests from public or governmental authorities.
We process your personal data based on the following legal grounds under Article 6(1) of the GDPR:
- Necessity for the performance of a contract.
- Compliance with a legal obligation.
- Legitimate interests, provided they do not override your rights and freedoms.
For special categories of personal data, processing is carried out under Article 9(2) of the GDPR when:
- Explicit consent is given.
- Processing is required for legal claims or judicial purposes.
We will only send marketing communications with your explicit consent, which can be withdrawn at any time.
DISCLOSURE OF YOUR PERSONAL DATA
Your data may be shared with:
- Our employees, executives, and representatives, as well as business partners and suppliers, for purposes specified in this policy.
- Government and regulatory authorities, to meet legal obligations.
We ensure that third parties handling your data, whether inside or outside the EEA, adhere to appropriate security measures as per GDPR requirements.
YOUR RIGHTS
If you are a resident of the European Economic Area or certain other jurisdictions, you have the following rights:
- Access: Request details on how we process your data and obtain a copy.
- Rectification: Correct inaccurate or incomplete data.
- Objection: Object to data processing based on legitimate interests.
- Deletion: Request the deletion of your personal data.
- Restriction: Restrict processing of your data under certain conditions.
- Portability: Receive and transfer your data to another organization.
- Complaint: Lodge a complaint with your local data protection authority.
To exercise these rights, contact us using the provided details along with proof of identity.
WITHDRAWAL OF CONSENT
You can withdraw consent for processing your data by using opt-out options in communications or contacting us directly. Upon withdrawal, we will stop processing your data for the specified purpose unless legally required to continue.
COLLECTION OF CHILDREN’S DATA
We do not knowingly collect personal data from individuals under 16 years of age. If you believe your child has provided personal data, please contact us, and we will promptly delete it.
DATA SECURITY
We implement robust technical and organizational measures to protect your data, including:
- Secure servers with state-of-the-art antivirus protection.
- Restricted physical and digital access to data.
- Regular internal and third-party system reviews.
DATA RETENTION
We retain personal data only as long as necessary for the purposes outlined, considering legal and operational requirements. Upon expiration of the retention period, your data will be securely deleted or anonymized.
THIRD-PARTY LINKS
Our website may include links to third-party websites with distinct privacy policies. We encourage you to review their policies as we are not responsible for their practices.
POLICY UPDATES
This policy may be updated periodically to reflect changes in legal requirements or our processing practices. Changes will be posted on this page, and significant updates may be communicated via email.
CONTACT US
For questions or to exercise your rights, please use our contact form or reach us at:
Clinic Ego
Address: Şişli, Istanbul, Türkiye
908503074646